Privacy Policy

Introduction

Welcome to https://dental-clinic-ontario.bestcitypro.com (hereafter referred to as “Dental Clinic in Ontario,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in compliance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales and Service Protection Act (UCPA)
Connecticut Data Privacy Act (CTDPP)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://dental-clinic-ontario.bestcitypro.com
Any applications, software, or services offered through our platform
Interactions between users and our websites, as well as any linked third-party sites referenced in this Privacy Policy

However, please note that this policy does not extend to the privacy practices of third-party platforms, applications, products, or services accessed via external links on our site. These entities have their own privacy policies, which we encourage you to review.

Processing Activities

This policy describes how your data is collected, used, and shared when:

Using Our Services: As an authorized user, engaging with our applications and services allows us to collect personal information necessary for account management and service provision.
Visiting Our Websites: When you access our websites, we may gather non-personal data like browser type, operating system, and device information for website analytics and improvement.
Communications: If you choose to receive newsletters, emails, calls, or texts/SMS from us, we’ll use your contact details for communication purposes.

Personal Data Collection

We collect a variety of personal data as part of providing our services and improving user experiences:

Account Information: This includes username, email address, and password details required for account creation and login.
Payment Information: We process billing details, including credit/debit card numbers, expiration dates, and CVV codes for transaction processing.
Financial Information: For financial transactions, we may collect bank account information, tax identification numbers, and other financial records as necessary.
Purchase Information: Data related to your purchases, such as product selection, quantities, and purchase history, is collected for order fulfillment and analytics.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected for improved user experiences.
Location Data: With your consent, we may access location services to provide personalized content and services.
Feedback: We encourage user feedback and reviews, which may include personal information if voluntarily submitted.
Social Media Information: If you choose to connect our services with social media accounts, we may collect data from these platforms for social login and sharing functionalities.
Product Information: Details about products or services of interest, including preferences and usage patterns, are collected to enhance user experiences.

We obtain this information through direct user input, automatic logging when interacting with our systems, and third-party service providers who assist us in delivering our services.

Cookies

We employ cookies, a common data storage technology, to enhance your experience on our site:

Strictly Necessary Cookies: These ensure basic functions like secure login, session management, and website navigation.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: These cookies collect anonymous data about visitors’ behavior on our websites for analytics and improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted under applicable laws:

Data required for legal compliance, tax purposes, or dispute resolution is kept for the duration specified by law.
Personal information associated with active user accounts is retained until the account is inactive or deleted at the user’s request.
Once the purpose for data collection is fulfilled, we delete or anonymize personal data from our systems and records.

Security Measures

We prioritize the security of your personal data:

Data Encryption: We use encryption to protect sensitive information during transit and storage.
Secure Third-Party Processing: For certain services, we engage trusted third-party processors who adhere to strict security protocols.
Access Controls: Our systems employ role-based access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not intentionally targeted at children under 18 years of age. We do not knowingly collect or solicit personal information from minors. Parents or legal guardians who believe their child has provided us with personal information should contact us, and we will take the necessary steps to delete that data.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its use details.
Rectification: If inaccurate or incomplete data is found, you have the right to request its correction.
Erasure/Right to be Forgotten: In certain jurisdictions, you may request the deletion of your personal data.
Restriction: You can ask for restrictions on processing your data in specific circumstances.
Portability: Some regions allow data portability, enabling you to receive your personal data in a structured format.
Objection: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: You cannot be discriminated against for refusing to provide personal data or exercising your rights.

To exercise these rights, please contact our Data Privacy Team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests for access to or deletion of your data, or if you have concerns regarding our privacy practices:

Email: [email protected]
Address: Dental Clinic in Ontario, Privacy Team, [Your Address]